Asked for a cancellation on domain upgrade but site is still active

  • Unknown's avatar

    Please can you confirm that my domain is being cancelled – it says domain cancellation pending and it has been that way for weeks now. I cancelled it within stipulated time and haven’t got a refund yet. All I got was a refund for masking my details on the domain which means my details are now public on a domain i have asked a cancellation for at the same time. This is urgent please.

    http://supercraftyrosie.com

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi there!

    When you cancelled your domain, did you click the cancellation link in the cancellation email that was sent to the email address associated to your WordPress.com account?

  • Unknown's avatar

    Hi – no I did not receive any email of that sort. The only email that I got was for the cancellation of private domain which has already been processed.

    Please can you send me the cancellation link for the domain registration etc. Thank you

    Rosie

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