Askimet and spam – comments disappear and can’t be viewed

  • Unknown's avatar

    I keep seeing that Askimet has “protected” my blog from spam and I see that I supposedly have a spam queue, but nothing ever shows up in the queue and I’d like to be able to see what the comments are in case they are false positives. How do I view the comments that Askimet is supposedly protected me from?

    xoxo Lorelei

    The blog I need help with is: (visible only to logged in users)

  • Spam will generally be shown on your Comments / Spam tab for 15 days. There are two exceptions:

    1. Spam on old posts (those you wrote more than a month ago) will normally be discarded instead. That’s because old posts sometimes attract very large amounts of spam, but rarely see any real comments – reviewing them all is a waste of time.

    You can disable this feature with the Don’t discard spam on old posts setting. But I wouldn’t recommend leaving it that way – it will fill up your Spam tab with even more spam, and make it harder to check it all.

    2. Some of the worst spammers are blocked outright from posting comments on WordPress.com. These will be counted as caught by Akismet, but you won’t see them. There’s no way to disable this feature – we use it to defend our servers and networks from large scale abuse.

  • Unknown's avatar

    sorry for my ignorance, but I’m not able to understand where I have to put the code (and API key) found after having downloaded Askimet.
    Please can someone help me?
    Thanks a lot
    Paolo

  • Unknown's avatar

    We’ve enabled the ‘Don’t discard spam on old posts’ and we still can’t view all of our supposed spam. I think we have missed a few comments from real users, and I’d appreciate a solution!

  • @reportal, Akismet is enabled automatically on all WordPress.com blogs. You don’t need to do anything.

    @edibleescapades see answer (2) above.

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