asking about the service package

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  daikening1996 · Member · Dec 22, 2022 at 10:22 am

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  Hello, I want to ask, we plan to build up a shopping website, I want to know, after buying your electronic service package, if during face to hacker attack our website security problems, will you help us to solve? Will you help us in situations like incompatible plug-ins and pages? Can you guarantee the security and maintenance of web pages?

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  supernovia · Staff · Dec 22, 2022 at 8:22 pm

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  Hi daikening1996, this article on Malware and Site Security goes over these exact questions, including what WordPress.com will do for your site security and what aspects of security are your responsibility, as well as some best practices. Let us know if you have questions.