Assistance Required for 404 Errors and File Edits on My WordPress Site

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  jatinca08e981a5 · Member · May 21, 2024 at 12:15 pm

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  Dear WordPress Support Team,

  I am experiencing some issues on my WordPress site and require your assistance. Specifically, I have encountered several 404 errors in the console when i visit my site. also, I would like to edit a few files.

  Here are the details of the issues:
  404 Errors:
  URL: https://staging-edd5-blog10times.wpcomstaging.com/

  files going 404:
  https://staging-edd5-blog10times.wpcomstaging.com/wp-content/themes/neeon/includes/builder/feature/dynamic-assets/assets/js/magnific-popup.js?ver=2.5.3

  https://staging-edd5-blog10times.wpcomstaging.com/wp-content/themes/neeon/includes/builder/feature/dynamic-assets/assets/css/magnific_popup.css?ver=2.5.3

  WP.com: Yes
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

• 

  staff-jeev · Staff · May 21, 2024 at 12:24 pm

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  Hello there

   I have encountered several 404 errors in the console when i visit my site.

  I checked the site and errors in the browser console. All those missing CSS and JS files are from the theme. You are using a third-party WordPress theme Neeon so please reach out to the theme authors/support and they will assist you with the issue.
  
  I should highlight that third-party plugins, themes, and tools do not come under WordPress.com’s support scope.
  

  also, I would like to edit a few files.

  To edit theme files, you can use SFTP

  I hope that helps. Please let us know if you have any other questions, as we would be happy to further assist you.