Assistance Required: Product Images Not Displaying in WooCommerce Marketplace

  • Unknown's avatar
    ayushjedhe · Member ·

    Dear WordPress Support Team,

    I hope this message finds you well.

    I am writing to seek your assistance regarding an issue we are experiencing with our WordPress-based marketplace, which utilizes WooCommerce and WCFM. Our platform automatically updates the product catalog every 15 minutes via an API connection, and new products are uploaded daily at 1 PM. The product images are provided in URL format. However, these images are not visible to the final customers on our marketplace.

    Each product has 3-5 image URLs formatted as follows: http://93.46.41.5:8080/GEB/2000012990120_1.jpg.

    Here are the specific issues we are facing:

    Product images are not displaying on the product pages despite being provided as URLs.
    We need a method to handle multiple image URLs for each product efficiently.

    Could you kindly provide guidance or recommend a solution to ensure that the product images are correctly fetched from the provided URLs and displayed on the product pages?  

    Your prompt assistance in this matter would be highly appreciated as it significantly impacts our customer experience.

    Thank you for your support.

    Best regards

    Ayush

    CEO at Stylelev International
    (email visible only to moderators and staff)

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

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