Assistance Updating Nameservers

  • Unknown's avatar
    pdr51 · Member ·

    Hello, I’ve had a blog on WordPress for several years now. http://www.bigbirdsports.com. In May, I paid the annual fee to have the url not have “wordpress” in it.

    Anyhow, I went to access the site last week and I’ve been told that although the website is registered, I do not have valid “nameservers.” Specifically, I have received these instructions:

    We require that your name server configuration include only the following servers or their numeric equivalents:
    NS1.WORDPRESS.COM
    NS2.WORDPRESS.COM
    NS3.WORDPRESS.COM
    Your name servers are as follows:
    NS1.2KZ.NET
    NS2.2KZ.NET
    NS3.2KZ.NET
    NS4.2KZ.NET
    If you have access to change the nameservers for this domain, please remove all nameservers not on the required list above.

    There is than some info regarding a “DNS look-up.” However, it reads like a foreign language to me.

    Thanks for any help anyone is able to provide!

    – Phil

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    keegansingh · Member ·

    Hi There,

    Keegan here, WordPress.com community member, I would be happy to help.

    Looks like you are using a self hosted WordPress.org site, this forum supports hosted WordPress.com sites, see – https://en.support.wordpress.com/com-vs-org/

    You can get help with your issue at the WordPress.org forums here – https://wordpress.org/support/

    Please let me know if this answers your question, or if you need further assistance :)

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