Assistance with Bandwidth Optimization

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  cassiepusheen · Member · Apr 8, 2022 at 7:56 pm

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  Our account is currently exceeding our bandwidth plan limitations and now need assistance pinpointing what requests are driving up the resource utilization.

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  staff-blorbo · Staff · Apr 8, 2022 at 11:16 pm

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  Hi there, I don’t see any WordPress.com sites under your account here.

  What is the URL of the site with the problem?

  NOTE: We can only assist with websites hosted here at WordPress.com. If you’re using the WordPress software but hosted elsewhere, you will need to reach out to your hosting provider or the WordPress.org community for guidance: https://wordpress.org/support/

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  cassiepusheen · Member · Apr 11, 2022 at 3:13 pm

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  The url is https://pusheen.com/.

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  staff-ozmodiar · Staff · Apr 11, 2022 at 3:50 pm

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  Hi,

  It looks like your site is using the open-source WordPress software (from WordPress.org) but is hosted with another webhost.

  We’re only able to provide support for WordPress websites that are hosted by us here at WordPress.com. For help with a WordPress site hosted elsewhere you’ll need to ask over at the WordPress.org forums:

  https://wordpress.org/support/forums/

  Depending on the level of support that is included with your hosting plan, your webhost’s support team may also be able to assist.

  If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:

  WordPress.com vs. WordPress.org