Assistance with images not being displayed within any posts (only see an image icon).

  • Unknown's avatar
    cyclingukshropshire · Member ·

    We’re told by our host, that the images that are trying to be loaded are getting a 429 response, indicating they are being rate limited by the host at i0.wp.com & that they would need to remove/lift the rate limiting restrictions on these image requests.

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • Unknown's avatar
    helper-heroponriki · Member ·

    Hi there!

    It looks like you’re using the Jetpack plugin and their Image CDN which uses the infrastructure here at WordPress.com. The i0, i1, and i2 subdomains for the CDN are not rate-limited on our end. A 429 Too Many Requests error is an error on the hosting server side of things, so I’m not sure why they advised that the problem is with the image CDN.

    However, since this is a Jetpack-specific issue, you would need to contact their support team for help.

    I hope that clarifies things!

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