Assistance with URL Domain setup

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  jmartinez100873 · Member · Jul 30, 2024 at 6:04 pm

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  URL I previously purchased is not showing up on my account. I am unable to edit the website without access to it.

  Self-declared URL: http://www.mmmf4life.org
  Jetpack: Unknown
  WP.com: Unknown

  The blog I need help with is: (visible only to logged in users)

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  helper-heroponriki · Member · Aug 1, 2024 at 1:42 pm

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  Hi there!

  I just took a look and unfortunately, it seems that we don’t have any record of purchases, transactions, or billing activity under the account you’re currently logged into, so it sounds like you made the purchase under a different account. But don’t worry, we still want to help you out as much as we can.

  To get started, could you please provide us with the charge details at https://wpchrg.wordpress.com/ ? This will help us to identify the transaction and provide you with the assistance you need.

  To find the transaction ID, you can check your bank statement for a charge with WordPress followed by a ten-digit letter/number code.

  For example: WordPress XXXXXXXXXX.

  If you only see a partial transaction ID, you may need to contact your bank directly to get the full ID needed.

  I hope this information helps you out! Let me know if you have any further questions or concerns.