Assistance with www.pinnaclecoms.com

• 

  jacquisheard · Member · Oct 27, 2020 at 4:55 pm

  • Copy link
  • Add topic to favorites

  Hi there,
  We have the website above with you, but our portal seems to no longer work. We would like to enquire about upgrading to your business package so that we can access support and upgrade our website? Please can you advise? Many thanks,

• 

  staff-zinnia · Staff · Oct 28, 2020 at 1:48 pm

  • Copy link

  Good Morning –

  Thank you for writing to us. We have a documented process for moving a site on to our managed hosting environment.

  This is probably the best place to start: https://wordpress.com/support/moving-from-self-hosted-wordpress-to-wordpress-com/

  Read that over and then write back to us here with more questions. Let’s go ahead and get all of your questions answered before you upgrade the account to the business plan. It is refundable for 30 days after purchase.