Assisted move to WP.org: site redirect or page level redirect?

  • Unknown's avatar
    fibracreativa · Member ·

    I truly appreciate WP.com but at this point I am need to move my business blog to WP.org. Before purchasing the site redirect option, I would like to know:
    – Is the redirect a page level redirect or only a site redirect?.
    – The $99 premium upgrade just automatically renewed on Feb 5th and I cannot cancel it although in theory there is a 30-day refund period. After the move, will I be refunded part of the anual fee for the premium site I have for the unused period?
    Thank you.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    gracejiyoung · Member ·

    Hi there,

    – Is the redirect a page level redirect or only a site redirect?.

    It would be a site redirect.

    – The $99 premium upgrade just automatically renewed on Feb 5th and I cannot cancel it although in theory there is a 30-day refund period. After the move, will I be refunded part of the anual fee for the premium site I have for the unused period?

    If it’s within 30 days I can provide you a refund. Please note that you have a custom domain, so if you want to use that domain with your new self-hosted, WordPress.org site, I can provide you a partial refund ($73) so that you can keep your domain registered with us and just hosted with your new host.

    Feel free to reach out if you have any questions!

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