Astra mega menu

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  sanparsolutions · Member · Jul 12, 2021 at 11:15 am

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  So I am working on a site name as sanparinfotech.com I used the astra mega menu before and it’s working good. but suddenly now it’s showing the link only rather then showing the whole mega menu. For this I also cross checked the tutorial and the menu inside appearance but every thing looks fine. then also I am facing this issue. so can anyone help me solving this.

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  sanparsolutions · Member · Jul 12, 2021 at 11:17 am

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  I don’t know what happened , but suddenly it stop working and I can’t see the mega menu even though I followed the steps

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  sanparsolutions · Member · Jul 12, 2021 at 11:17 am

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  I

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  aisajib · Member · Jul 13, 2021 at 3:30 am

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  Hi there,

  Your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) and is hosted elsewhere.

  Because WordPress.com and WordPress.org are different, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on WordPress.com.

  You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/

  You can reach out to your host for help with your site. Since they’re hosting your site’s files, they also have access to those files and could also be able to help you here.

  The WordPress.org forums are also a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forum/how-to-and-troubleshooting