Astra Theme in WordPress and using Elementor to edit the header menu disappears

  • Unknown's avatar
    yigitmurat1986 · Member ·

    Hello,

    When using Astra “startup theme” and using Elementor to edit, i come on the home/landing page but the Header with menu disappears. Any idea how to solve?

    See screenshot; one screenshot to hit the page and one where no header when clicking in WordPress to Edit with Elementor.

    Greetz

    The blog I need help with is: (visible only to logged in users)

  • staff-totoro · Staff ·

    Thank you for reaching out for support. This is definitely something we’d like to assist with, but unfortunately, we’re unable to directly help with issues for sites not hosted directly on our managed WordPress.com service.

    Our managed hosting offers various benefits including WordPress-specific infrastructure and systems support, as well as performance and security enhancements. You can find more about our hosting offering at this link: https://wordpress.com/hosting/

    Additionally, we do have an easy-to-use migration plugin for those interested in moving their site to our managed hosting service. This allows you to import your content easily and without the need of technical knowledge. More information about our import plugin can be obtained from here: 

    WP
    Import using Move to WordPress.com
    in WordPress.com Support
    3 min read
    The Move to WordPress.com plugin allows you to start migrating a self-hosted WordPress site to WordPress.com directly from the self-hosted site. Prerequisites The Move to WordPress.com plugin installed on your self-hosted WordPress site. All incompatible plugins deactivated on the self-hosted site. ✅ There is no need to create a site on WordPress.com before you get star

    However, don’t worry, there’s still help to be had. As your site is using the open-source version of WordPress software, we’d suggest you reach out to the community support forums dedicated to this version. The community in these forums is broad and diverse, often facing similar challenges and they’re well positioned to assist you with this specific issue. You can visit the forums at this address: https://wordpress.org/support/forum/how-to-and-troubleshooting/

    I hope this information helps and the wider WordPress community can assist you in resolving this issue.

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