Attempting to map a domain name from Yahoo to WordPress.com; WordPress chokes

• 

  tbnowwwriters · Member · Jun 26, 2015 at 12:58 pm

  • Copy link
  • Add topic to favorites

  I’m trying to map a domain, http://www.nowwwriters.org from where it currently points, over at Yahoo, to our new site here on WordPress. I’ve changed the DNS servers at Yahoo, but when I try to ‘Map a domain’ here on WordPress, the following happens:

  -I’m told it’s ‘Free with Plan’ to do this
  -when I go to the screen to do this, using the field, ‘Already own a domain?’, and enter ‘www.nowwwriters.org’, I’m taken to a screen where I need to enter credit card information for a charge of $0 Canadian.
  -if I DON’T enter the credit card information, the site throws up an error screen and says I have to enter the credit card info
  -if I DO enter the credit card info, I get an error back saying the transaction can’t be processed because it’s $0

  Obviously, these conditions are mutually contradictory and are creating an insoluble problem. All I want to do is have the domain for the current site here on WordPress, which is currently http://nowwwriters.wordpress.com, referred to by the domain http://www.nowwwriters.org, which we already own. If the cost to do this is $0, then no credit card info should be required. I’d really like assistance with this asap, as I have changed the DNS info at Yahoo and anyone trying to go to http://www.nowwwriters.org is going to quickly end up going nowhere as this change at Yahoo propagates around the web. Your assistance appreciated…thanks.

  The blog I need help with is: (visible only to logged in users)

• 

  auxclass · Member · Jun 26, 2015 at 2:02 pm

  • Copy link

  Domain mapping is not free, it is $13.-/yr US or is included as part of the bundles if you have one of the upgrade bundles

  I will flag this for the staff to help

• 

  tbnowwwriters · Member · Jun 26, 2015 at 2:26 pm

  • Copy link

  Thanks. I don’t mind paying…however, WordPress is itself saying I owe $0, leaving me with this Catch-22 situation I can’t resolve myself!

• 

  brookedot · Member · Jun 26, 2015 at 11:39 pm

  • Copy link

  Hi laderoda,

  You’ll want to remove the “www” from your domain and just enter the TLD, nowwwriters.org.

  Note, that your WordPress.com site, nowwwriters.wordpress.com currently does not have a plan active. If you would like to use a the free domain credit included in a plan please update to a plan or purchase the mapping separately for $17 CAD.

  Give that a try and let us know if you need anything else.

• 

  auxclass · Member · Jun 26, 2015 at 11:44 pm

  • Copy link

  @bdukes

  Maybe a bit more error checking on the domain name input might also help things – people add the “www” on a regular basis here