Attempts to comment on others posts keeps crashing

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  samanthawilliamson30 · Member · Apr 20, 2014 at 9:11 am

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  hI
  As a new window opens up for us to try and comment on the posts of others blogs, i can write a few lines and then it freezes and i have to close down the window

  The blog I need help with is: (visible only to logged in users)

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  gracejiyoung · Member · Apr 23, 2014 at 11:26 pm

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  Hi there,

  I’m so sorry to hear that! Can you please try clearing out your cache and cookies using the guide below?

  Solve Common Browser Issues

  If that doesn’t fix it, can you also please make sure your browser is updated to the latest version:

  http://browsehappy.com

  Also, try using another browser like Firefox and see if it happens there as a test. This would be a good way to see if it’s a Chrome issue or something else.

  If none of that works can you provide us a few more details? Is it happening when you comment on a particular blog or does this happen on any blog.

  Also, when it freezes does the entire page freeze, your whole browser, or the computer/Operating system?

  If you could provide us a screenshot of when this happens it would help us a lot. Please upload it to your Media > Library page, and I’d be happy to take a look!

  Please let me know if you have any questions!