[audio] issue with Firefox

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  ktatar · Member · Jul 13, 2015 at 6:24 pm

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  Hello, I am using the following code to publish audio on my website.

  [audio src="https://dl.dropboxusercontent.com/s/bj847enjvi3wxcc/A%20Ferry%20Tale.wav" autoplay="y"][/audio]

  It works fine on Chrome and Safari, but not Firefox. The page url is

  https://kivanctatar.wordpress.com/fixed-media/a-ferry-tale-2014/

  Thank you,

  The blog I need help with is: (visible only to logged in users)

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  darrellschulte · Member · Jul 13, 2015 at 6:32 pm

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  Hey ktatar,

  I kind of wonder if the spaces in that filename are not playing nice with Firefox. Change the name to something like AFerryTale.wav or A-Ferry-Tale.wav on Dropbox and then adjust your link accordingly.

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  ktatar · Member · Jul 14, 2015 at 3:11 am

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  Hello,

  The same issue on this page, too. This one does not have any spaces;
  https://kivanctatar.wordpress.com/fixed-media/alienated/

  The code;

  [audio src="https://dl.dropboxusercontent.com/s/jrpkn7pzys74r0v/Alienated.wav" autoplay="y"][/audio]

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  darrellschulte · Member · Jul 14, 2015 at 1:30 pm

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  I think you might be on to something — that new audio file played on Safari and Chrome, but not on Firefox.

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  ktatar · Member · Jul 14, 2015 at 4:22 pm

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  Yes, that is the problem. Any suggestions?

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  darrellschulte · Member · Jul 14, 2015 at 4:47 pm

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  I’ve flagged this thread for attention. A WordPress.com staff member will see the conversation at some point.

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  brookedot · Member · Jul 14, 2015 at 10:05 pm

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  Hi there,

  What bit depth if the wav file. It looks like Firefox may only support 8 and 16 bit wav files. Is it possible to try with a wav file at a different bit depth or an mp3 file instead?

  When I look at the browser debug area of Firefox after clicking play I get an error message that Firefox is having trouble decoding the file: