Audio Player appearance

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  bopaula · Member · Dec 13, 2014 at 9:57 am

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  As of yesterday my audio player looks different. Why? I am paying for space upgrade and have gone to a lot of trouble to accept this awful new coffin player look, and one of the members helped me to make it shorter at least and now you have messed up with it again. It looks like an unfinished line. I want to know why and how I can have it the way it was.
  THANK YOU.

  Lost in Translation
  bopaula.wordpress.com

  The blog I need help with is: (visible only to logged in users)

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  galois · Member · Dec 13, 2014 at 1:27 pm

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  and one of the members helped me to make it shorter at least

  Me.
  https://en.forums.wordpress.com/topic/audio-player-changed-appearance/page/3?replies=203#post-1809341

  You’re right, the new problem started yesterday. I tagged this thread to come someone from the staff.

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  galois · Member · Dec 13, 2014 at 1:46 pm

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  And the playlist doesn’t work properly.
  Embedding the playlist into your sidebar: http://en.support.wordpress.com/audio/#embedding-the-playlist-into-your-sidebar

  Screenshot: https://cloudup.com/cHwT3qlIply

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  knightgrooves · Member · Dec 13, 2014 at 3:49 pm

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  I have the same problem too with individual songs, the player is not working, and it’s messing up my posts. WP team please fix this as soon as possible, it was working great before all these “updates”.

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  knightgrooves · Member · Dec 15, 2014 at 9:37 am

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  WP what is happening to our Audio players? It’s still not fixed!

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  bopaula · Member · Dec 15, 2014 at 9:40 am

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  They are ignoring us!

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  knightgrooves · Member · Dec 15, 2014 at 9:55 am

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  Thanks @bopaula ! I hope WP fixes the problem quickly, but If WP keeps ingnoring us like this, they are gonna lose custom!!!

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  musicdoc1 · Member · Dec 15, 2014 at 10:05 am

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  My audio players, created with shortcode suggested at the WordPress Audio support page, look the same, but I just noticed that some of them are no longer playing.

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  galois · Member · Dec 15, 2014 at 10:09 am

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  Hi there.

  The thing is that Staff have a backlog and they work forward chronologically so if we keep posting into this thread the timestamps move forward and it takes longer to get help.
  That is why it is in your best interest not to post to a thread after it is tagged for Staff like this one which was tagged by me at Dec 13, 2014, 2:27 PM
  Please subscribe to it so you are notified when they respond. Note there is a backlog so you will have to wait patiently for Staff help.
  To subscribe:
  1. Look in the sidebar of this thread and find the subscribe to topics link.
  2. Or look below the comment box for this: _ Notify me of followup posts via e-mail

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  amightywp · Member · Dec 15, 2014 at 8:14 pm

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  Hi everyone,

  Thanks so much for pointing this issue out to us. I have written it up and put it in front of one of the teams which works on such things. They will take a look at it and as soon as I have any information from them I will let you know!

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  galois · Member · Dec 16, 2014 at 1:13 am

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  It seems that the issue was fixed.
  Thanks, Ash. :)

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  amightywp · Member · Dec 16, 2014 at 2:56 pm

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  I was just coming here to let you all know that this was a core bug (a bug which had crept in to the core WordPress code, so it affected both WordPress.com and WordPress.org). Thanks to your help it has now been found and fixed!

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  galois · Member · Dec 16, 2014 at 3:33 pm

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  Thanks again, Ash. :)

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  knightgrooves · Member · Dec 17, 2014 at 9:33 pm

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  @amightywp Thank you very much for your help! :-)