Audio player not working

  • Unknown's avatar
    meredithbernard · Member ·

    I can’t get the WP audio player to work. I have the space upgrade and I have the mp3 uploaded into my media library. I’m trying to upload a song to my home page. I have added the audio player widget to my home page, but it doesn’t play. I just spent almost $100 for the upgrade and the song and I’d really like to get this working! Thanks!!

    The blog I need help with is: (visible only to logged in users)

  • kathrynwp · Staff ·

    Hi there, I’d be glad to try to help you with this!

    Do you mind providing a link to the post or page where you’ve tried to add the song so I can take a look? I took a peek at a few of your recent posts but couldn’t find it. Thanks very much!

    I also noticed that you already have the WordPress.com Premium upgrade, which includes the Space Upgrade, and with it, the ability to upload MP3 files. Since you’re only using 150.8 MB of space, you don’t actually need the 25GB upgrade as well – just let me know if you’d like a refund. :-)

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