Auth App being misused
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Our website is being accessed by a webmaster we terminated the contract on due to non-compliance.
I have tried to reset the accesses but he has set the auth code app to his personal device – I have tried to complete the recovery email form but it does not accept any of the transaction IDs or receipt information I put in, and there is no way to ask for further assistance.
I cannot get into the chat function because I can’t access the website and my other access accounts don’t have that level of admin access.
He has set it up in such a way we are not able to access our own website system and he is making changes to our website
Can someone please urgently assist me, I have emailed help@wordpress.com – but I can’t see any other way to contact WordPress
Self-declared URL: permcultureaustralia.org.au
Jetpack: Unknown
WP.com: UnknownThe blog I need help with is: (visible only to moderators and staff)
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Hey there,
I see that some time after you made this forums post you were able to locate the priority support contact (private email).
To avoid any confusion I am going to close this post as a duplicate, but if you need any further help you can continue to ask in our open email conversation.
Thanks!
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