Auth ID

  • Unknown's avatar
    helenottosson · Member ·

    Hi. I bought a domain, helenottosson.com, and accidently bought a worldpress blogg to it a few hours after I bought the domain. Simply because I didn’t really know what I was doing and though I bought a worldpress domain hotel address. But it was all a mistake, I didn’t want a blog I wanted a website for my make up artist job. I now bought a domain hotel from One, but it seems that helenottosson.com is locked to worldpress now? I don’t know, I am so confuzed, is it http://www.helenottosson.worldpress.com now? Because that doesn’t show up either..

    Anyway, I got this email fron One now: (google translate, swedish-english)

    “Hello Helen Ottosson

    We have, during a routine inspection noticed that helenottosson.com not moved to One.com. This email is sent to help you move helenottosson.com to us, provided that a move is still desired.

    We ask you to contact your current provider and ask them to unlock / change the status of helenottosson.com to “ok” or “active”. You also need to ask for a Auth ID helenottosson.com. Once this is done, please check back with the Auth ID so a move can begin.

    Note that One.com can not guarantee renewal of helenottosson.com if it is not managed by us.

    If you have questions about helenottosson.com so do not hesitate to contact (email visible only to moderators and staff)

    Yours sincerely

    One.com
    Kalvebod Brygge 24
    DK-1560 Copenhagen V

    Fax number +45 7020 5872″

    So what is my Auth ID? So I can transfer it to One?

    Please help me out.

    Best regards, Helen

  • Unknown's avatar
    helper-heroponriki · Member ·

    Hi there!

    It looks like you purchased the domain helenottosson.com from http://www.domanregister.se on March 10, 2013.

    To transfer the domain to One.com, you will need to wait 60 days from purchase before you’re allowed to transfer the domain to another registrar. Please see http://www.domanregister.se for assistance in this transfer.

    If you want to use your domain with your WordPress.com account, you need to change the domain name servers (DNS) to point to WordPress. Here are the instructions that will help walk you through this process:
    http://en.support.wordpress.com/domains/map-existing-domain/#instructions-for-mapping-an-existing-domain

    Since you added the domain mapping without having the DNS set to WordPress.com, your site was unavailable. I’ve set your primary domain back to http://helenottosson.wordpress.com/ so you can set up and use your site while you get your domain sorted out.

    I know this was a lot of information, so let me know if you have any questions.

    For future reference, we do have a Swedish language support forum:
    http://sv.forums.wordpress.com/

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