Authentication Code

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  chamberjeffersontown534683c972 · Member · Sep 1, 2020 at 5:51 pm

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  My 2 factor authentication code is not being sent to my email, so I cannot log in. My email is working, as I have received emails all day. Thanks

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  mash · Member · Sep 1, 2020 at 8:15 pm

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  Hi

  perhaps you have access to your backup codes?
  https://wordpress.com/support/security/two-step-authentication/#backup-codes

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  chamberjeffersontown534683c972 · Member · Sep 2, 2020 at 1:29 pm

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  Yes, I generated backup codes, but they are not working either.

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  chamberjeffersontown534683c972 · Member · Sep 2, 2020 at 2:22 pm

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  I’ve even disabled the two factor authentication code, and it is still requiring one. I am at a loss.

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  kokkieh · Staff · Sep 3, 2020 at 10:31 am

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  Hi there,

  Can you tell us the URL of the site you’re trying to access?