Authentication error when using iPhone app on new 5s

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  foxyburlesque · Member · Oct 1, 2013 at 10:31 pm

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  Just upgraded from iPhone 4 to iPhone 5s and can log in to the WordPress app with it telling me my log in has been successful, but when I try to do anything it tells me I have an authentication error ‘invalid username/password. Please update your credentials try again.’ Help! Any ideas? Thanks

  The blog I need help with is: (visible only to logged in users)

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  twistedt · Member · Oct 3, 2013 at 2:54 am

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  Try deleting the app and then re-installing.

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  foxyburlesque · Member · Oct 3, 2013 at 8:26 pm

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  Tried that and it doesn’t work. I can view anything but stats. That’s when I get the authentication error. The stats is the bit I really need. Any other suggestions please?

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  timethief · Member · Oct 3, 2013 at 8:30 pm

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  Hello there,

  Here’s the link for the forum for the WordPress iphone app so you can post there and make our developers aware of your issue. http://iphone.forums.wordpress.org/

  See also: http://ios.forums.wordpress.org/forum/how-to-and-troubleshooting

  If you don’t have a username account at WordPress.org, click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, so you can post to to those forums.