Authenticity Confirmation Dialog Box Appears Whenever Someone Tries to Visit
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When people visit my blog they receive a authenticity confirmation dialog box requesting their username and passwork. This happens on internet explorer. I tried clearing cookies and caches, but that did NOT resolve the issue. Any suggestions?
The blog I need help with is: (visible only to logged in users)
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Hi there!
When you connect to your blog over an HTTPS connection, we use an SSL certificate to encrypt your connection. SSL certificates need to be signed to a specific domain, and we can’t provide certificates for every mapped domain, so our certificate is signed for WordPress.com.
When you go to your own domain with https:// but your security software sees a certificate signed to http://wordpress.com/ it’s alerting you that WordPress.com may be intercepting your connection, which of course is perfectly fine.
Most security systems like this should have a way to add a permanent exception so you will never see the warning again in this instance.
To prevent your readers from running into this in their browsers, just make sure that whenever you provide a link to your blog or post it anywhere, that you post it as http://myquotesofencouragement.com and not https://myquotesofencouragement.com
You can read more about this here:
http://en.support.wordpress.com/https/
That page will also give you instructions on how to disable that pop-up on your browser.
If this doesn’t sound like the issue you’re seeing, can you send me a screenshot of the error page? You can just upload them to your Media Library, like any other image, and I’ll be able to access it from there.
Let me know if you have further questions!
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Shawna, Thank you for replying. I don’t think using https instead of http is the problem. I never add the “s” when providing my link.
I have uploaded a screenshot to my Media Library for you to take a look at.
Thank you for your help.
Brenda -
Hi there!
That is not a prompt from WordPress.com and I do not see that when I visit your site. If you are connected to a server for work, or for another website you host, this may be related to that. Or it could be a virus or malware.
If you have anti-virus software installed, you should run a scan of your computer. And contact your the administrator of your network if you connect to any servers from your computer.
Let me know if I can help further!
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I see it when I use Internet Explorer, but not on Google + and my daughter sees on IE too. Another friend said she sees it on Firefox.
I don’t have a work network so it can’t be that either.
If it’s a virus on my computer, would it show up on someone else’s computer only on my blog?
A computer geek friend suggested that it may be a advertiser or a ad-on of some sort that was added to my blog, but I haven’t added anything. This has been happening for about a month. I just found out that other people were getting it too when they tried to visit my blog.
Do you have any other ideas how to get rid of it?
I’m going to run my anti-virus software again.
Thanks again for your time and advice.
Brenda -
Thanks for that information! That was really helpful!
It looks like a part of your last text widget was causing this. Here what your code looks like:
<a href="http://faithfulbloggers.com"><img src="http://67.222.154.138/~faithful/wp-content/uploads/2009/08/125x125button1.png" border="0"></A>You’ll see the img src is 67.222.154.138. This is not a publicly accessible IP address. So, you and your readers are being prompted to login in order for your site to load that image. You’ll need to find a different source for this image.
You can update this widget through your dashboard at Appearance > Widgets.
Let me know if I can help you get that corrected!
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