Authinfo code

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  alexandrerainaud · Member · Oct 30, 2017 at 1:58 pm

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  Hello,
  I would like my Authinfo code to transfer my domain http://www.alexandrerainaud.com to another site.
  But I do not see it on WordPress since I deleted my account.
  Thank you
  Alexandre

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  jagjeetparmar · Member · Oct 30, 2017 at 2:15 pm

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  Hi there,

  I would like my Authinfo code to transfer my domain http://www.alexandrerainaud.com to another site

  here, this page gives detailed instructions – including obtaining the authorisation code:
  https://en.support.wordpress.com/domains/transfer-domain-registration/#preparing-your-domain-for-transfer

  But I do not see it on WordPress since I deleted my account

  As you have deleted your account and also in a need of Authinfo code.

  I am tagging this thread with modlook for the attention of the support team.
  Please be patient while someone from the support staff gets back to you on this.

  Thanks!!

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  alexandrerainaud · Member · Oct 30, 2017 at 2:28 pm

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  Thank you, i’m waiting… :)

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  staff-zinnia · Staff · Oct 30, 2017 at 2:31 pm

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  Howdy –

  I’m taking a look at the account now. Be back soon with more information.

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  alexandrerainaud · Member · Oct 30, 2017 at 2:33 pm

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  Thank you!

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  staff-zinnia · Staff · Oct 30, 2017 at 2:58 pm

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  Alright, I’m back.

  The domain had been cancelled from your account. It’s impossible to complete a transfer when the domain is not actively registered. This is not unique to WordPress.com, and is a general rule.

  I’ve restored the domain back to your account.

  Now, you’ll be able to proceed with the transfer as the domain is 60 days old and eligible. Here are the instructions to get you started: https://en.support.wordpress.com/transfer-domain-registration/

  Please remember that once you give the transfer code to your new domain manager it can still take 5-7 days for the process to complete from that point.

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  alexandrerainaud · Member · Oct 30, 2017 at 3:14 pm

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  Thank you very much, it’s ok !
  Alexandre

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  staff-zinnia · Staff · Oct 31, 2017 at 2:21 pm

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  Great. Take care :)