author access from a different email address

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  mattbugbee · Member · Sep 5, 2019 at 7:20 pm

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  I set up a site using WordPress.com several years ago to upload our newsletters when we were working as faith-based teachers at an international school. I don’t remember the email address I used when I was building the site. Now I would like to delete a couple newsletters but do not have author (admin?) privileges–I think it’s because I’m using my current email. Please advise. The site is called Bugbee Buzz. My current email is (email visible only to moderators and staff).

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  kokkieh · Staff · Sep 6, 2019 at 7:58 am

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  Hi there,

  What is the URL of the site? We have no way of knowing what site you’re speaking about based on only the site name. We need the actual address you type in your browser.

  If you’re sure the site is hosted with us on WordPress.com, the only way you can regain access is via our account recovery process:

  Recover Your Account

  We cannot tell you the email address associated with the account under any circumstances.

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  mattbugbee · Member · Sep 6, 2019 at 1:48 pm

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  https://bugbeebuzz.wordpress.com/ is the site.

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  byteofgrace · Member · Sep 6, 2019 at 2:13 pm

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  Hi there,

  Thanks for responding.

  Please use the link provided by @kokkieh recover your account:

  Recover Your Account

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  mattbugbee · Member · Sep 6, 2019 at 4:02 pm

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  I don’t have access to the original email, so I am not able to offer a transaction ID nor an activation URL or key nor authentication codes on the account recovery form. The original email address may have been (email visible only to moderators and staff) but I am no longer with that organization.