author deleted the site

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  jondickenson · Member · Apr 18, 2017 at 2:13 pm

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  I got this message today. Not sure what is going on because I didn’t delete the site and now I can’t access anything

  The blog I need help with is: (visible only to logged in users)

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  rambogenius · Member · Apr 18, 2017 at 5:25 pm

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  Hello there,
  I have flagged this thread for Staff attention.

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  timethief · Member · Apr 18, 2017 at 5:30 pm

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  https://jondickenson.wordpress.com is no longer available. The authors have deleted this site.

  re: hacked accounts and blogs

  If anyone is posting anything to your blog or removing anything from it, or changing anything in it, or if your blog has been deleted and you did not delete it, then it’s most likely that you have provided them with the ability to do so, either deliberately by adding them as official users, or by allowing them access to your login information, or by posting content that makes it easy for them to guess what your log-in information is.

  For you the question that needs to be answered is: Who, aside from me, has access to my login information?

  1. Go to your email program immediately and change the password to a very difficult one because that’s how many hackers gain access to blogs.

  The recommendation is for one Admin per site with good reason. Nothing related to site-administration is off-limits for Administrators, including deleting the entire site. This is why we recommend having only one administrator per blog. https://en.support.wordpress.com/user-roles/#administrator See: Removing Users
  https://en.support.wordpress.com/user-roles/#removing-users

  2. Immediately change your blog password to a very difficult one > http://en.support.wordpress.com/passwords/#change-your-password
  You can also reset your password via your Settings tab on the WordPress.com home page:
  http://wordpress.com/#!/settings/

  3. Read > http://en.support.wordpress.com/security/

  • Use a secure, encrypted connection to connect to your Dashboard. Under Users → Personal Settings, check the box that says “Always use HTTPS when visiting administration pages, and click Save Changes.
  • Use two step authentication http://en.support.wordpress.com/security/two-step-authentication/

  4. Run a security scan on your computer. See here to run a security scan http://geekflare.com/online-scan-website-security-vulnerabilities/

  5. Never leave your computer logged into your blog and walk away from it. Always log out properly.

  P.S. Staff have records of who did what under which username and login information and when they did it. This thread is tagged with modlook for a Staff follow-up. Please subscribe to it so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it. Note that there is a backlog and be patient while waiting.

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  jondickenson · Member · Apr 18, 2017 at 5:42 pm

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  So am I to assume that my blog is gone or is it possible to get it back?

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  timethief · Member · Apr 18, 2017 at 5:44 pm

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  Have you immediately acted on what I stated above? If not then your account is are still vulnerable to hacking. Act and be patient while waiting for Staff to respond here.

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  supernovia · Staff · Apr 18, 2017 at 8:13 pm

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  Hi folks, @jondickenson thankfully the site wasn’t hacked, but there was an error that I’ve found and fixed for you. Whew! :) Thank you for getting in touch!

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  timethief · Member · Apr 18, 2017 at 8:27 pm

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  Hooray! That’s great news. :)

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  jondickenson · Member · Apr 19, 2017 at 1:49 am

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  Thank you all so much.

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  rambogenius · Member · Apr 19, 2017 at 3:33 am

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  Great to see this resolved

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  supernovia · Staff · Apr 19, 2017 at 5:06 am

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  Thanks for getting our attention here, @rambogenius :)

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  mrmarr · Member · Apr 20, 2017 at 12:52 pm

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  Hello,

  I am having the exact same problem as Jon above.

  I am the only administrator of a site:

  Home

  I have not deleted it and yet it says that I have done so.

  Could I have the same error as that which affected Jon’s site?

  Thanks for your help.

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  justjennifer · Member · Apr 20, 2017 at 12:56 pm

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  @mrmarr – I’ve tagged your own thread for Staff assistance. Please return to https://en.forums.wordpress.com/topic/website-wrongly-deleted?replies=1#post-2926724 and wait there for a reply.

  As the original poster’s issue has been resolved, I’m closing this thread.