Authorization error during page speed test

  • Unknown's avatar

    I have been up to my eyeballs in speed tests, trying to optimize my site that has been running slowly for years.

    When running a speed test using https://app.sitespeedbot.com/, I notice one of the longest-running tasks is for https://public-api.wordpress.com/rest/v1/batch. When I click on that, I see a 403 authorization error: “An active access token must be used to query information about the current user.”

    This is delaying my site load by over 700ms.

    1. What is this error?
    2. How do I fix it so I don’t have unnecessary errors that slow down my load speed?

    The blog I need help with is: (visible only to logged in users)

  • Hello there,

    It looks like this site is on the business plan, so this means you can get help in realtime via https://wordpress.com/help/contact

    We’d need to do a deep dive into the workings of your site and see what’s causing that delay there. What strikes me about the site is the number of plugins running on the site – some of which have the potential to cause a lag in loading or a call to a third party.

    A 403 error is a restrictive error, so it sounds like there’s a cool to a third party, but that call can’t be accessed for some reason.

    Generally speaking, less plugins the better (IMO), and we’ll happily guide you via the link above.

  • Unknown's avatar

    Thank you for the quick response. For some reason, I realized I’m not getting any email notifications of responses, so I’ve missed some on previous topics.

    I did try to remove as many plugins as I could (and I generally try to use as few as possible), but I was still seeing this error. I’ll try troubleshooting this through the live chat.

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