authors unable to publish

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  tklaskow · Member · May 11, 2015 at 7:57 pm

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  Some of the authors I’ve invited to publish on my blog are able to draft blog posts but are unable to publish them. They have already accepted the invitation.

  The blog I need help with is: (visible only to logged in users)

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  lizthefair · Member · May 12, 2015 at 6:27 pm

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  That would happen if users were set to Contributors instead of Authors. Is that what happened? If not, please send me the username of one of the authors who is having trouble, and I’ll investigate further.

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  tklaskow · Member · May 12, 2015 at 8:03 pm

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  The user is listed as an author. The user name is townsend2015. Thanks!

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  lizthefair · Member · May 13, 2015 at 3:23 pm

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  Thanks!

  The problem was that user hasn’t verified his email address yet, and that’s required before he or she is able to post. I resent the verification email to the address we have on record for townsend2015. If he or she is unable to find it, please have them post here requesting we verify the account manually.