auto payment

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  jandrew64 · Member · Mar 11, 2019 at 4:33 pm

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  I got an automatic renewal payment on my paypal account, and want to reverse it. I no longer use the blog I have, but now I can’t find it on WordPress.

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  tifanne83 · Member · Mar 11, 2019 at 7:04 pm

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  Hi there,

  I have tagged this thread for staff by adding a modlook tag. It will be added to their queue and someone will respond as soon as possible. :) They will need to know the URL of the site you need help with. Also, you may be signed into the wrong account as it looks like this one was only created in January.

  Thanks for your patience.

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  staff-doublebassd · Staff · Mar 11, 2019 at 9:49 pm

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  Hi there,

  I would be happy to assist you in cancelling and refunding your purchase. However, the upgrade that was purchased is not associated with the account you contacted us from. To confirm ownership, post in this thread under the username/account that purchased the upgrade. Then, I can look into refunding the subscription purchase.

  Let me know if you have any questions.

  Thanks!

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  jandrew64 · Member · Mar 12, 2019 at 4:28 pm

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  The blog was called Beyond the Fog with a url of http://andj4613.wordpress.com/
  I haven’t used it or posted to it in at least a year.
  Thanks!

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  supernovia · Staff · Mar 12, 2019 at 7:09 pm

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  Thanks @jandrew64. With this being associated with a domain renewal, we need to take a few steps to assure you are indeed the domain owner and that you do want the domain cancelled. We’ll reach out via email for verification.