Auto Re-newal

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  ecofemmagazine · Member · Dec 25, 2012 at 9:02 pm

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  Hello,

  I was recently charged for an auto renewal, which i did not authorize. I would like to cancel my upgrade and i would like the $99.00 refunded as soon as possible.
  Thank You.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Dec 25, 2012 at 9:08 pm

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  You can disable auto-renew of any upgrade > Store > My Upgrades
  click the “disable auto-renew” link.

  WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. Provided you are logged in under the same username account that purchased the upgrades, you can request a refund yourself directly from the Store section of your Dashboard
  http://en.support.wordpress.com/upgrades/#refunds
  See also http://en.support.wordpress.com/bundles/#canceling-a-bundle

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  jenia · Member · Dec 27, 2012 at 5:09 pm

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  Hi ecofemmagazine, I refunded $99 as per your request (can take 1-2 week to post back to your account). Your Value Bundle and the domain mapping are now set to expire on 2013-01-23. You can review and update your upgrades under Store > My Upgrades.