Auto Renew

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  abozeidfurniture · Member · Jul 3, 2018 at 10:29 pm

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  WP renew my domian without my permission. I was not planning for this.
  – How I cancel this auto renew !!
  – Can I ask for refund !
  Thnx

  The blog I need help with is: (visible only to logged in users)

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  wpx2 · Member · Jul 3, 2018 at 11:14 pm

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  Hi @abozeidfurniture

  All upgrades (domain names & plans) are set for automatic renewal unless the user chooses otherwise. Your domain name has been renewed because you did not disable the auto-renew feature from your dashboard. Read more about it here:
  https://en.support.wordpress.com/domains/faq-renewing-and-canceling/#renew-upgrade

  You can turn off auto-renew from your purchases page.

  To access the purchases page, click on your profile picture on the top right corner. On the sidebar click Manage Purchases or just click here: https://wordpress.com/me/purchases

  Regarding the refund, I have tagged this thread with the modlook tag on the Tags section of the sidebar, so that this thread gets the staff’s attention.

  I hope this gets sorted out soon!

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  thesacredpath · Member · Jul 4, 2018 at 4:09 am

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  Hi @abozeidfurniture, I’m seeing a refund on your account. Let us know if there is anything else we can help you with.