Auto renew error

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  eatwordslaura · Member · Jun 11, 2019 at 6:09 pm

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  Hello. I have made a mistake I did not wish to auto renew and cannot afford the money you have taken from my bank. Please help

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  supernovia · Staff · Jun 11, 2019 at 8:18 pm

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  Hi @eatwordslaura, we’re happy to help, but I don’t see any payments on this account. Can you log out, then log in again using the email address that received purchase notifications and what not? That’s the one you’ll need to use to access the site.

  If you don’t know what address that is, try commenting on one of your posts. In most cases, you’ll get an email notification at the correct address. We can help you regain access too, if needed:

  Recover Your Account