Auto Renew – I DID NOT want to renew my account.

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  paintwithlyn · Member · Sep 23, 2022 at 5:17 pm

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  I DID NOT want to renew my account – how do I go about getting my money back?

  I don’t have a site linked to this WordPress.com account

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  staff-blorbo · Staff · Sep 23, 2022 at 5:21 pm

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  Hi there, I checked your account, but I don’t see any purchases, transactions, or billing activity.

  Perhaps you have more than one account here? If you do, but you do not recall the password, we have some options for you at https://wordpress.com/support/account-recovery/

  Also, if you enter the charge details at https://wpchrg.wordpress.com/ we should be able to help you with this.

  If the charge is located using the above site, but you are not presented further options, please contact us via billingsupport@wordpress.com