Auto renewal

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  bcypaa8 · Member · Oct 14, 2015 at 6:45 am

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  I can’t turn off auto renewal – I got an email saying I’d be charged automatically, but when I follow the instructions to turn that off, I get a message on screen that says ‘You don’t have any upgrades yet’.

  The blog I need help with is: (visible only to logged in users)

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  auxclass · Member · Oct 14, 2015 at 6:53 am

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  Do you have another account you might have used to buy the upgrade?

  I have also flagged this for staff attention

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  advisorybcypaa · Member · Oct 14, 2015 at 7:02 am

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  wow, fast reply!
  Yes, about 30 seconds ago I found an old email with login information that was originally used to register the domain. When I logged in with THAT account I saw the option to disable auto renewal.
  You can remove this item from “staff attention” – I’m sure they have better things to do. ;)

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  auxclass · Member · Oct 14, 2015 at 7:11 am

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  You be welcome – glad you found the old login

  I took the staff not out since you have solved the problem yourself