Auto renewal

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  cherniakkaren · Member · May 20, 2018 at 5:13 am

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  Hi There!

  I’ve transferred my domain & now use a different service.

  My account is set to auto renew soon.

  Please cancel this auto renewal as I no longer use Word Press.

  Karen Cherniak

  [contact info redacted]

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  abhishahji · Member · May 20, 2018 at 8:52 am

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  @cherniakkaren

  You can disable auto-renew in your dashboard. Click “Store” and then click “Domains” and on the page locate the “Disable Auto Renew” link and click it.

  Your upgrade subscription will automatically renew every 12 months from the date of your original purchase. WordPress.com will attempt to charge the credit card you used to make your initial upgrade purchase. However, you can cancel automatic renewal at any time prior to your renewal date by visiting the Upgrades section of your blog’s Dashboard and clicking Disable Auto-Renew next to the upgrade.

  Also note that WordPress.com will notify you three times by email prior to renewing a non-domain upgrade. We’ll notify you 90 days and 60 days prior to renewing a domain on your behalf, and attempt to renew the domain 30 days prior to expiration..

  Hope this resolves your query. Let me know if you have any further questions.
  Thanks

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  kokkieh · Staff · May 20, 2018 at 1:21 pm

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  Hi there,

  Of which domain are you speaking? The account you are using to post here has never owned any upgrades on WordPress.com and does not even own any sites.

  Also note that this is a public forum. Please do not post personal information like a phone number here.

  @abhishekshahji

  Please always tag domain-related threads for staff, and also tag threads where users have provided personal contact information, as we ask in the volunteers guide here:

  WordPress.com Volunteers