Auto Renewal

• 

  herminephoto251017 · Member · Sep 26, 2018 at 6:07 pm

  • Copy link
  • Add topic to favorites

  I just received an email telling me that my domain of herminephotoandtravel.com will be renewed on 10/25/2018. I tried to access the purchase part of wordpress to make sure that I am NOT billed again. I need to cancel this domain and haven’t used it in forever. Thank you to let me know what the procedure is.

• 

  fstat · Staff · Sep 27, 2018 at 2:30 pm

  • Copy link

  Hi there,

  That domain has been purchased by another WordPress.com account. You have to log in to that account and contact us again to help you cancel it and issue you a refund. The account’s username is herminephotoandtravel.

  If you can’t access that account, please read our Account Recovery guide:

  Recover Your Account