Auto Renewal

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  annieberni · Member · Jan 17, 2022 at 10:00 am

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  I no longer have a site with you and yet I have ben emailed about auto renewal. I am urgently trying to ensure that no renewal is made and I have not had a response from my email of last week. Can someone please help?

  I don’t have a site linked to this WordPress.com account

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  kokkieh · Staff · Jan 17, 2022 at 10:58 am

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  Hi there,

  It looks like the auto-renewal email you received was sent from WooCommerce.com, and it’s regarding premium WooCommerce add-ons you bought over there.

  Please log into your WooCommerce.com account and go to https://woocommerce.com/my-account/my-subscriptions/ to manage your subscriptions there. If you need any help with those, you can reach the WooCommerce support team at https://woocommerce.com/my-account/create-a-ticket/