Auto-renewed Domain Mapping – Please cancel and refund!

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  kellybeaubien · Member · May 25, 2016 at 9:56 pm

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  The blog is reverseexpatriating.wordpress.com. Thanks!

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · May 25, 2016 at 10:50 pm

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  WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. The refund period for Domain Registrations and Renewals is 48 hours.

  Note: It takes from 1 – 2 weeks for the refund to be received.

  You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard, cancel any upgrades, claim a refund for any qualified upgrades, and disable auto-renew. Dashboard > Store > My Upgrades. You can also disable auto-renew there. http://en.support.wordpress.com/my-upgrades/#canceling-upgrades

  To be sure you succeed I typed modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Please subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  staff-doublebassd · Staff · May 26, 2016 at 1:32 am

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  Hi there,

  I refunded the additional $13 that was not refunded initially. Sorry for that inconvenience.

  You should see the purchase reflected in your bank statement within 7-10 business days.

  Thanks!