automatic delivery to subscribers
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Hi,
I’ve recently taking over administering my blog from my administrator. It’s been painful but just as i thought i’d nailed it, the blog, which goes to subscribers every Friday, didn’t go out. It did go up as scheduled on the blog site.
Second question is i’ve changed the banner on the blog site but can’t change it on the blogs that go into subscriber’s email boxes on Friday.
Can you help? -
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Hi,
As far as I know, I’m using the WordPress subscribers tool. My publishers set it all up for me, so i’m not 100% sure, but why would they use a different tool, is what i’m thinking. (A computer techie I am not, I’m afraid!) -
WordPress.com does not offer a tool for creating your own custom newsletters
There is no way you can change the banner on subscriber email template.
https://en.support.wordpress.com/subscriptions-and-newsletters/
How does the subscription look like in the email?
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@kriscole5 without a link to the site you need help with, we really can’t give you an accurate answer.
Just to clarify, about 30% of people posting in these forums really need help with their standalone WP installs hosted someplace else, rather than sites here on hosted WordPressdotcom.
Please give us that site URL so we can determine if you need to be posting in the Support forums at https://wordpress.org/support
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Hi. I’ve been able to change the banner on the WordPress site to match the new edition of my book but the emails are still coming out with the last edition’s banner, which was based on that editions book cover. That’s not that big a deal although I would like to change it to the current book cover.
My blog address is colemanagement.wordpress.com.
Thank you! -
@kriscole5 Thanks for providing the site URL so we know you are posting in the right place.
As far as scheduled delivery of newsletters every Friday, here on WordPress.com the delivery schedule of email notification of new posts is actually in the hands of subscribers. They can choose not to get an email at all and read new posts in the WPcom Reader. Or they can choose to receive emails at a frequency they determine in their Reader settings.
So if, as you say, this is a weekly newsletter, I don’t wonder if there’s an outside service, like MailChimp or MadMimi, being used instead. This suspicion is kind of reinforced as you say the newsletter has a banner on it. Email notifications of new posts from WordPressdotcom only have the author’s gravatar (profile icon) and not a banner. There’s no way (that I know) to change this.
Here’s a temporary screenshot of what a new post notification (i.e. newsletter) sent from WordPressdotcom looks like. If your newsletter doesn’t look similar, it isn’t being sent from WordPressdotcom.
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You should subscribe to your own news letter so you see what your subscribers see
It looks like you are sending a Post out every 7 days – note on things – a scheduled Post will only publish when someone visits your site – then the Post is published and the date / time stamp set back to the scheduled time (even if the Post was published a day late because there were no visits to your site)
Alexa shows your site as being a relatively low traffic site – so you might not have a visitor for a while and that would cause a Post (and the newsletter) to be a bit late – – but the email to your subscribers should go out when the Post is published –
If you subscribe to your own email notice then you will not be guessing about what is happening
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Hi, Thank you for your help. Yes, I do subscribe to my post, which is how I knew it hadn’t come out automatically. I have contacted my publishers who set it up to confirm Jennifer’s thought that an outside service is managing the posts. Then I can confirm the next steps, whatever they might be! Thank you again,
Kris -
Hi, Thank you for your help. Yes, I do subscribe to my post, which is how I knew it hadn’t come out automatically. I have contacted my publishers who set it up to confirm Jennifer’s thought that an outside service is managing the posts. Then I can confirm the next steps, whatever they might be! Thank you again,
Kris
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