Automatic Renewal

  • Unknown's avatar
    raggedwriter · Member ·

    I received the following email from you: Your WordPress.com plan for imjustsayindotdotdot.wordpress.com renews soon.

    The WordPress.com Personal plan on your site ‘imjustsayindotdotdot.wordpress.com’ will renew automatically in 30 days.

    Happy WordPressing!

    Please do not renew this plan!

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    timethief · Member ·

    Refunds and cancelling upgrades
    There are no prorated refunds. Refunds https://en.support.wordpress.com/refunds/ are time limited.
    • WordPress.com provides a 30-day refund from date of purchase on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.
    • The refund period for Domain Registrations and Renewals is 48 hours.
    • It takes from 1 – 2 weeks or 7 – 10 business days for the refund to be received after canceling an upgrade and requesting one.

    You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard, cancel any upgrades, claim a refund for any qualified upgrades, and disable auto-renew. Canceling and refunding purchases http://en.support.wordpress.com/my-upgrades/#canceling-upgrades

    Canceling domains
    It is important to know that cancelled domains are not released by the registrar immediately. Also note that here’s no guarantee you’ll be able to use a domain again as it may be sold to someone else. Therefore you should cancel a domain, if and only if, you are sure you do not wish to use it again.

    If that does not resolve your issue. Provide the following first:

    The URL of the domain in question.
    The username account that registered the site in question and purchased any upgrades for it.
    Whether or not you wish to use the domain on another site.

  • Unknown's avatar
    gemmacevans · Member ·

    Hi raggedwriter,

    The plan for imjustsayindotdotdot.wordpress.com is owned by another account. Please login as imjustsayindotdotdot and either reply here or contact us from this page:

    https://wordpress.com/help/contact/

    Once you’ve done so, we can help you cancel the renewal.

    Also, I can see you disputed the payment for raggedgospel.com. Would you like to keep these upgrades or do you no longer need them?

    Thanks!

  • The topic ‘Automatic Renewal’ is closed to new replies.