Automatic renewal

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  burringbarnatives · Member · Apr 26, 2023 at 9:03 pm

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  How do I get a refund on an automatic renewal of a site I am not using and do not ever wish to use.

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-totoro · Staff · Apr 27, 2023 at 1:34 am

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  Hi there,

  I do not see any upgrades under your WordPress.com account when I check on our end. You can confirm by visiting this page: https://wordpress.com/me/purchases/

  Is it possible you made your purchase under a different login? Please fill out the form here to the best of your ability to let us know more info about this transaction? https://wpchrg.wordpress.com/

  If the info you have is not a match for what we show in our system, then a contact form will appear that will allow you to send a direct message to our billing support team, and from there they will reach out to you directly via email.

  Once you are connected to the correct account we are happy to help you with managing your account. Thanks!