Automatic renewal payment without authorization

• 

  drigdeamon · Member · Apr 17, 2019 at 5:34 pm

  • Copy link
  • Add topic to favorites

  Hello! I was charged $114 for automatic renewal of a plan and domain without any authorization for the payment. I just cancelled both. Please confim that I will be refunded for for the full sum. Thank you in advance.

  The blog I need help with is: (visible only to logged in users)

• 

  gemmacevans · Member · Apr 18, 2019 at 10:01 am

  • Copy link

  Hi drigdeamon,

  I’ve checked your account and a $114 refund was successfully sent on the 17th April. There is confirmation of this in your Billing History:

  https://wordpress.com/me/purchases/billing

  Refunds usually take 5-10 business days to appear on your statement, so you can expect to receive the money around that time.

  I hope this helps.