automatic withdrawal?

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  betweenwolves · Member · Jul 2, 2018 at 10:31 pm

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  I just saw a withdrawal on my account of $200. I created my blog with wordpress injury of the past year. I have not agreed to reconnect my subscription to this blog, since i have not used it. Is it an automatic withdrawal from year to year?

  The blog I need help with is: (visible only to logged in users)

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  kokkieh · Staff · Jul 3, 2018 at 8:21 am

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  Hi there,

  All upgrades on WordPress.com renew yearly. This is stated in both our terms of service and our renewal policy which you agree to when purchasing any upgrades from us.

  https://en.support.wordpress.com/auto-renewal/

  However, I see no upgrades in the account you’re using to contact us here, and we don’t sell any upgrades that cost $200.

  The site you indicated here, http://betweenwolves.net/, is also not a WordPress.com site – that site is using the open source WordPress software and is just connected to your WordPress.com site via the Jetpack plugin, but you’re not paying us for anything related to that site.

  This might be your hosting plan that renewed, in which case you need to contact Bluehost.com instead, as you appear to be hosting that site with them.