Automatically transacted without notice

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  bookshare462 · Member · May 5, 2020 at 3:48 am

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  There’s a new payment transacted SGD180, but I have no idea what is it and never receive any invoice before the transaction. Can admin / CS contact me indivaually and check what is the amount for? and I would like to refund and stop it as i no longer use wordpress service.

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  staff-mckluskey · Staff · May 5, 2020 at 9:29 am

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  Hi there!

  There are no charges on your account, have you already searched for it on https://wpchrg.wordpress.com/?

  You’ll be able to use the Contact Us link on that page to contact our billing support team directly for further help with this – to track down the transaction we’ll need to get some additional information from you which we cannot discuss here in the public forums.