Automattic Publication theme not customisable as advertised

  • Unknown's avatar
    h4abf · Member ·

    This theme advertises the option to “Pick your favorite colors to lend your personal flair” and shows a bunch of color variations we would like to use – but there is nowhere to do this under customize!
    I have installed jetpack, made no difference. I have searched and tried every customizable option, nothing. Just moving widgets and menus.
    Am I missing something?
    I do not want to futz around with css.
    Thanks for any help.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    musicdoc1 · Member ·

    Hi,

    The color options described in the opening paragraph of the Publication theme guide are available at Customize > Colors & Backgrounds. Simply click the Pallettes button, choose from the optional palettes, and save your changes by clicking the Publish button.

  • Unknown's avatar
    h4abf · Member ·

    No Customize Colors option, that’s the problem!

    I can’t upload a screen grab, but here is the full list of the top level theme customization options I have:
    – Site Identity
    – Menus
    – Widgets
    – Homepage Settings
    – Additional CSS

    That’s it! Nothing to customize colors at all. Or any of the other usual customization choices.

  • Unknown's avatar
    musicdoc1 · Member ·

    Thanks for the additional information. What’s the address of the site that you’re referring to? The site that was automatically identified in the OP is not a WordPress.com site, and it has the theme Esotera applied.

  • Unknown's avatar
    h4abf · Member ·

    It is that site identified in the OP, I applied the Esotera site to make it look better :)
    It isn’t a wordpress.com site. I didn’t see that it had to be?
    I downloaded the jetpack plugin as suggested.

  • Unknown's avatar
    musicdoc1 · Member ·

    Well, your initial support request refers to the Publication theme, not Esotera, and what is available at Customize is dependent, in part, upon the theme applied.

    I don’t know if JetPack is a factor in this case, so I’ve passed it along to WordPress.com staff. Staff will respond here.

  • kokkieh · Staff ·

    Hi there,

    Those built-in color options only apply to the WordPress.com version of this theme, as that’s a WordPress.com-specific feature. Jetpack does not add support for this particular feature to any WordPress.com theme on self-hosted sites.

    If you’re using the self-hosted version of this theme, you’ll either need to use custom CSS, or create a child theme, to change the color scheme.

    For help with CSS you can post in the forums for this theme at https://wordpress.org/support/theme/publication/. For help with creating a child theme you’ll need to get help from a professional designer/developer. You can find freelancers that do this type of work at a service like Upwork.com.

  • Unknown's avatar
    h4abf · Member ·

    ok thanks for your clarification
    I had no idea the templates functioned differently, just searched for templates and ended up with this one. Bit confusing!
    But thanks anyway for the help.

  • supernovia · Staff ·

    You bet. If it helps, this version should be showing somewhat different language:

    Publication

    If you’re seeing a note about customizing colors on a listing that’s not here on WordPress.com, send a link and we’ll see if we can get that corrected.

    Cheers!

  • The topic ‘Automattic Publication theme not customisable as advertised’ is closed to new replies.