Autorenew

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  wolfeandhadley · Member · May 13, 2023 at 9:16 am

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  You have auto renewed when I cancelled the auto renew a long time ago. I would like my money back how do I do this

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

  The blog I need help with is: (visible only to logged in users)

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  staartmees · Member · May 13, 2023 at 12:26 pm

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  According to https://completedns.com/dns-history/ you moved wolfeandhadley.com away from wordpress.com in 2022.
  According to whois info – https://www.whois.com/whois/wolfeandhadley.com -, that domain is now registered by NameCheap.

  If you don’t know what a charge made by wordpress.com is all about, you can find out yourself at https://wpchrg.wordpress.com/

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  staff-mckluskey · Staff · May 14, 2023 at 3:30 pm

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  Hi @wolfeandhadley,

  It looks like the auto-renew for wolfeandhadley.co.uk was not turned off, but I can see you have already canceled all your subscriptions.

  The refund was only partial, as the domains are only refundable within 96h after the purchase. Refunds usually take 5-10 business days to appear on your statement, but some banks outside of the United States may require more time to process the refund.

  In some cases, you will not see a separate refund listed on your statement, but the original charge will be removed instead.

  The domain wolfeandhadley.com, as @staartmees mentioned, is not hosted with WordPress.com, so to cancel that one, you’ll want to reach out to your registrar.