Autorenew problem

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  hayfarrell · Member · May 22, 2015 at 2:41 pm

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  I have received an email saying my domain registration http://www.haydonfarrell.com will be auto renewed on 7th June 2015 when I log on however it says my site is not due to expire until July 2015 and the auto renew is not on so I am not being given the option to cancel.

  I do not want to renew this domain registration

  The blog I need help with is: (visible only to logged in users)

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  alexjgustafson · Member · May 22, 2015 at 6:01 pm

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  If an upgrade is set to Auto Renew, we attempt to renew it 30 days in advance of expiration, so that we have time to contact you in case of any problem with the stored payment details.

  http://www.haydonfarrell.com/ is not set to auto-renew, so you should not expect any charges. Apologies for the confusing email alert.

  Let me know if you have further questions.