autoupdate is not working in the app

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  cvos · Member · May 16, 2017 at 7:46 pm

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  Hi autoupdate is not working in my desktop app but it does work directly on wordpress.com Do I need to clear the app cache or preferences to get auto update to work again?

  The blog I need help with is: (visible only to logged in users)

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  staff-zinnia · Staff · May 17, 2017 at 2:33 pm

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  Howdy –

  Which version of the desktop app are you using currently?

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  cvos · Member · May 17, 2017 at 10:20 pm

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  I am using 2.5.0 and it will not allow me to update any of my linked sites.

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  staff-zinnia · Staff · May 18, 2017 at 2:16 pm

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  Are they WordPress.com or self hosted WordPress sites? Can you share the addresses?

  Is there an error message?

  Can you uninstall the current app and install version 2.4.0?

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  cvos · Member · May 25, 2017 at 11:39 pm

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  These are all self hosted sites. I have the latest version 2.5 installed and the same problem persists, I cannot edit any of the plugins.

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  staff-zinnia · Staff · May 26, 2017 at 2:04 pm

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  Please share the site addresses.

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  cvos · Member · May 27, 2017 at 1:57 am

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  http://bit.ly/2rqpNaH

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  staff-zinnia · Staff · May 28, 2017 at 1:32 pm

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  Good Morning –

  Please read over this information: https://codex.wordpress.org/Configuring_Automatic_Background_Updates

  Specifically, the bit under Plugin & Theme Updates via Filter.

  For further help with this site you’ll want to get in touch on the self hosted WordPress forums at wordpress.org/support/

  By default the core updates of WordPress are unrelated to the app.

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  cvos · Member · May 28, 2017 at 7:30 pm

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  Hi I don’t have any problems making edits through WP config but I do have a problem using the wordpress app. Is there a way to reset the preferences on my desktop app?

  Thank You

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  staff-zinnia · Staff · May 30, 2017 at 11:20 pm

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  The site you’ve linked to, pdp-services.com, does not appear to be a WordPress site. Can you share the WordPress site in question so we can make sure it is setup properly?

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  cvos · Member · May 31, 2017 at 8:28 am

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  Sorry this is the link
  http://bit.ly/2rTBdUn

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  staff-zinnia · Staff · Jun 2, 2017 at 11:46 am

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  Thank you :) That makes more sense. You’ll need to install the Jetpack plugin to connect the site to your WordPress desktop app.

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  cvos · Member · Jun 2, 2017 at 7:13 pm

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  The jet pack plug-in is installed on this site. This working fine, the problem is the desktop app will not update any plug-ins.

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  staff-zinnia · Staff · Jun 6, 2017 at 4:17 pm

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  Quick update: I am still working on this. I haven’t forgotten about you. I should have more information later on today.