AV-Vertrag

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  svenjaranger · Member · Dec 9, 2019 at 3:09 pm

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  Hallo, wie kann ich mit WordPress einen AV-Vertrag abschließen? Ich finde dazu leider nichts. Viele Grüße, Svenja

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  justjennifer · Member · Dec 9, 2019 at 4:14 pm

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  Hi there, I used Google Translate to try and understand your question:

  Hello, how can I conclude an AV contract with WordPress? Unfortunately, I think nothing. Best regards, Svenja

  but I’m still not certain I understood you correctly.

  WordPressdotcom (where we are ) and WordPress are separate entities with different documentation and support forums. More information about the differences can be found here: https://en.support.wordpress.com/com-vs-org/

  If you need help with a site hosted here on the WordPressdotcom platform, you can find our support site at https://de.support.wordpress.com/ and the German language forums at https://de.forums.wordpress.com/

  If you need help with a WordPress site, and you prefer assistance in German, check out this page https://de.wordpress.org/hilfe/

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  svenjaranger · Member · Dec 10, 2019 at 4:48 am

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  Hi justjennifer,

  yes, that was my question. I read that I need a data processing agreement with WordPress to be compliant with GDPR, but I cannot find it

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  justjennifer · Member · Dec 10, 2019 at 6:50 am

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  Please see this guide https://en.support.wordpress.com/automattic-gdpr/data-processing-agreements/ for information on DPA.

  This information is only relevant if your site is hosted here on WordPress.com with a paid upgrade or if your open source WP site is using a paid product from Automattic.

  Let me also tag this thread for Staff attention and input. Thanks for your patience while they get back to you.

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  kokkieh · Staff · Dec 10, 2019 at 9:59 am

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  Hi there,

  You don’t own any sites hosted on WordPress.com, so we are not processing any data about visitors to your site on your behalf.

  If you’re using the open source WordPress software on your site, a data processing agreement doesn’t apply, as that’s just a piece of software, not a service that processes any data. In that case you’d need to contact your hosting provider instead, as they’re the ones who might be processing data about visitors to your site.

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  justjennifer · Member · Dec 10, 2019 at 10:26 am

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  @kokkieh- if a user has a paid Jetpack/Akismet subscription, would it be relevant for them or for only users hosted with a paid plan on WordPress.com?

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  fstat · Staff · Dec 10, 2019 at 2:02 pm

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  Hi @justjennifer, yes that document applies to all of Automattic’s services.

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  justjennifer · Member · Dec 10, 2019 at 3:08 pm

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  Thanks @fstat

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  svenjaranger · Member · Dec 11, 2019 at 2:48 am

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  Ok great, thanks everyone for your help!