Avatar issue

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  wildkinhealth · Member · Feb 9, 2022 at 11:09 am

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  Hi, I don’t use these accounts much but come back to them every now and then, I have a problem with a photo appearing on all other sites whenever I enter my email ( (email visible only to moderators and staff) ) even after changing the email associated with my WordPress, the image is still appearing when I sign in with my original email – Can you tell me how to stop this happening? I don’t have a Gravatar or anything but don’t want this image appearing everywhere else I go to… Thanks for your help.

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  kokkieh · Staff · Feb 9, 2022 at 1:23 pm

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  Hi there,

  I see that email address used to be connected to your WordPress.com account, but you changed that a couple days ago.

  You used to have several images uploaded to your Gravatar profile while it was associated with that email. You’ve since disabled that Gravatar profile, so the images are no longer being served from our servers.

  But any website using Gravatar where you’ve used that email most likely has the image cached directly on their servers now, and we have no ability to remove the image from a server we don’t control.

  To have the image removed from any service where it’s already cached, you’ll need to contact that service directly to request they remove/update it on their end.